Privacy Policy

Privacy Policy

Reeling For Hope, LLC ("we," "our," or "us") is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the safeguards we use to protect it.

By using our website, participating in our programs, making a donation, or otherwise interacting with us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information, including but not limited to:

• Name
• Mailing address
• Email address
• Telephone number
• Donation and payment information
• Volunteer or membership information
• Event registration information
• Communications you send to us
• Information submitted through forms on our website
• Technical information such as IP address, browser type, device information, and website usage data collected through cookies or analytics tools

We collect information directly from you, automatically through our website, or from trusted third-party service providers.

How We Use Your Information

We use collected information to:

• Process donations and provide receipts
• Respond to inquiries and requests
• Administer programs, services, and events
• Communicate organizational updates, newsletters, and fundraising campaigns
• Manage volunteer and member relationships
• Improve our website and services
• Comply with legal, regulatory, and financial reporting requirements
• Protect against fraud, unauthorized access, or misuse

We only use personal information for legitimate organizational purposes consistent with our mission.

Information Sharing and Disclosure

We do not sell, rent, or trade personal information.

We may disclose personal information to:

• Payment processors for donation transactions
• Technology vendors and service providers who assist with website hosting, email communications, donor management, data storage, or other business operations
• Professional advisors, including attorneys, accountants, and auditors, when necessary
• Government agencies or law enforcement when required by law or legal process
• Successor organizations in the event of a merger, consolidation, or transfer of assets

All third-party service providers are expected to maintain appropriate safeguards and use the information only for the services they provide on our behalf.

Method of Disclosure

Information may be disclosed through secure electronic systems, encrypted communications, secure cloud-based platforms, or other protected business methods appropriate to the purpose of the disclosure.

When physical documents containing personal information must be shared, reasonable administrative safeguards are used to protect the information during transmission and storage.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards may include:

• Secure website connections (SSL/TLS encryption)
• Password-protected systems and accounts
• Role-based access controls limiting access to authorized personnel
• Firewalls, antivirus software, and endpoint protection
• Secure cloud storage with reputable service providers
• Regular software updates and security patches
• Employee and volunteer confidentiality practices where appropriate
• Secure disposal of records containing personal information

While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance user experience.

Users may disable cookies through their browser settings, although doing so may affect certain website features.

Data Retention

We retain personal information only as long as necessary to fulfill organizational purposes, comply with legal obligations, resolve disputes, and maintain appropriate business records.

Your Choices

You may:

• Request access to your personal information
• Request correction of inaccurate information
• Request removal from marketing or fundraising communications
• Ask questions regarding our privacy practices

Certain information may be retained when required by law or for legitimate organizational purposes.

Children's Privacy

Our services are not intended for children under the age of 13 unless specifically identified as part of a youth program with appropriate parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: